Hartford has sold over 46,000 machines globally, we always try our best to serve every machine,till now we still serve the machines that we sold 29 years ago.

  1. Installation:
    New Hartford machines are installed by an authorized Hartford distributor at no extra charge.
  2. Certificated Technicians:
    Each Hartford distributor hosts a fully-staffed service department with factory-trained personnel. Hartford owners receive state-of-the-art service through a worldwide network of distributors.
  3. 98% In-stock Parts Availability:
    All Hartford distributors are required to stock a full line of service and maintenance parts. In addition, Hartford’s parts inventory can supply most Hartford distributors with a needed replacement part within 1~5 days from Taiwan.
  4. Hartford’s Instant-call Service:
    Our Instant-call or e-mail less than 1 days resolving policy, provides expert service and a dependable, immediate response to keep your machines running. Through our worldwide network of Hartford Factory Outlets and Hartford Technical Centers, we’ve built an elite crew of service technicians who focus exclusively on Hartford machines. Arriving in fully-stocked service vans, they can successfully support you with any issues that you have encountered.